FAQ
What about privacy? Will other people see me?
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There are a lot of people walking in and out of the building. The space is private and not shared with anyone else. Come as you are! If you feel more comfortable wearing a hat, a hair covering, or a hairpiece, feel free.
What if I have cancer and am undergoing chemotherapy or radiation?
I am so sorry you are having to go through this health journey!
Although you could book an appointment before you're finished with any treatment, starting a program of any kind, would need to wait until you have received an "all clear" from your Oncologist.
I have had a hair transplant, can you still help me?
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Absolutely! There are many things we can do to help keep that area growing and anchor that hair. I'd love to help you. In fact, many doctors have these in their practice to pre and post surgery.
Are these appointments covered by insurance?
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These appointments are not covered by insurance as I am not a medical doctor. Multiple forms of payment are accepted: All Major Credit Cards, Checks, and Cash.
Do you offer a payment plan?
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Yes, I partner with Cherry. It takes less than 60 seconds to apply, applying won’t harm your credit, and it allows you to spread your payments out instead of paying all at once. Apply now
You're not a Doctor or Dermatologist, so how can you help me with my hair loss?
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I have over 29 years in the beauty industry as a hairstylist/cosmetologist. After feeling helpless to offer any real solutions, as to why my clients were experiencing hair loss, I sought out specific training on this exact subject. I am a clinical certified trichologist and hair loss specialist as well as a liaison between your hairstylist and your doctor. Many factors, once assessed, can be handled without medication or a scalp biopsy. Starting with a thorough digital health history form, and a scalp evaluation, I can assess things like:
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Health
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Lifestyle
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Diet & Nutrition
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Medications
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Scalp Hygiene
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Products
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Genetics
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DHT
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Hormones
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Some situations will require working with a dermatologist. If you don't have one, I will recommend one locally that specializes in hair loss.
Should I come with clean hair?
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I certainly don't want to throw off your hair-washing schedule but if it has been a couple of days and you have quite a bit of build-up of oil, sebum, or product, this could be helpful, especially if you are not having a treatment done. it will also help in the scoping process. When in doubt, please don't hesitate to reach out by text or submit the "contact me" form in the menu bar or drop-down.
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If you are having a hair strand test, please allow 48 hours between a chemical service. If you want a test done on the day of your appointment, please wash your hair.
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If you are coming for a microneedling treatment OR TED treatment, please wash your hair and apply NO leave-in treatments or styling products. You will not be able to wash or wet your hair for 24 hours following the treatment.